Privacy Policy

This Privacy Policy explains how Table O’Clock collects, uses, stores, and shares information when restaurants, restaurant staff, guests, and website visitors use our services.

1. Information We Collect

Depending on how you use Table O’Clock, we may collect:

• account information such as name and email address;
• restaurant information, settings, hours, tables, and operational data;
• reservation information such as guest name, email, phone number, party size, date, and time;
• restaurant team and administrative information;
• billing identifiers and subscription status;
• technical information such as browser, device, IP address, logs, and security events.

2. Payment Information

Payment-card information is handled by our payment processor. Table O’Clock does not intentionally store complete card numbers or card security codes. We may store payment-provider identifiers necessary to manage subscriptions and authorized payment functions.

3. How We Use Information

We use information to:

• provide and operate Table O’Clock;
• authenticate users and secure accounts;
• manage reservations, guests, tables, and restaurant availability;
• send reservation and operational communications;
• process and manage subscriptions;
• maintain, troubleshoot, and improve the service;
• prevent fraud, misuse, and security incidents;
• comply with applicable legal obligations.

4. Restaurant and Guest Data

Restaurants use Table O’Clock to manage information relating to their guests. A restaurant may independently determine how it uses guest information for its business. Guests should also review the privacy practices of the restaurant with which they make a reservation.

5. How We Share Information

We may share information with service providers that help us operate Table O’Clock, including hosting, database, authentication, payment, email, security, analytics, and infrastructure providers.

We may also disclose information when required by law, to protect our users or services, or in connection with a merger, acquisition, financing, or sale of business assets.

6. We Do Not Sell Personal Information

Table O’Clock does not sell personal information to advertisers.

7. Cookies and Similar Technologies

Table O’Clock may use cookies, local storage, and similar technologies for authentication, security, preferences, session management, and service functionality.

8. Data Retention

We retain information for as long as reasonably necessary to provide the service, maintain business and security records, meet legal obligations, and resolve disputes.

9. Security

We use administrative, technical, and organizational safeguards designed to protect information. No internet-based service can guarantee absolute security.

10. Your Privacy Choices

Depending on your location, you may have rights to request access, correction, deletion, or other controls relating to your personal information. We may need to verify your identity before fulfilling a request.

11. Children

Table O’Clock is not intended for children under 13, and we do not knowingly collect personal information directly from children under 13.

12. International Use

Information may be processed in the United States or other locations where Table O’Clock or its service providers operate.

13. Changes to This Policy

We may update this Privacy Policy as Table O’Clock evolves. The effective date above will reflect the latest published version.

14. Contact

Privacy questions or requests may be sent to admin@tableoclock.com.